Your Wallet And Account Records
We collect the details needed to create and protect your account, including your contact information, login activity, verification status and selected security signals. When you use DANA, OVO, GoPay or QRIS, we receive payment references and status details rather than unrestricted access to your wallet balance.
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Bank transfer and virtual account references may also be retained to match a receipt with the correct account. We use these records to process account requests, identify unusual access, answer support questions and meet applicable legal duties. A device path from login to the lobby can
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create technical records such as browser type, time and session events. If you access us from Semarang or another Indonesian location, the same policy applies to that session. Account access depends on local law, and we may ask for a clear account step before releasing personal
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records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.